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Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.
First check to see which 15-inch MacBook Pro you have. Choose About This Mac from the Apple menu ( ) in the upper-left corner of your screen. Confirm your model is 'MacBook Pro (Retina, 15-inch, Mid 2015).' If you have that model, enter your computer's serial number below to see if it is eligible for this program.
Customer safety is always Apple's top priority, and we have voluntarily decided to replace affected batteries, free of charge.
First check to see which 15-inch MacBook Pro you have. Choose About This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is 'MacBook Pro (Retina, 15-inch, Mid 2015).' If you have that model, enter your computer's serial number below to see if it is eligible for this program.
If your MacBook Pro is eligible, please stop using it and follow the instructions below to have your battery replaced.
Note: This program does not affect other MacBook Pro models.
Choose one of the service options below to have your battery replaced. Mac os snow leopard update 10.7. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program. Service may take 3-5 days.
- Find an Apple Authorized Service Provider.
- Make an appointment at an Apple Retail Store.
- Contact Apple Support to arrange mail-in service via the Apple Repair Center.
To prepare your MacBook Pro for service, please back up your data.
This program is for battery replacement only. Please contact Apple Support and speak with an Advisor if you would like to arrange paid service for any additional issue.
This worldwide Apple program doesn't extend the standard warranty coverage of the 15-inch MacBook Pro.
This program does not affect your statutory or warranty rights.
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It succeeded Mac OS High Sierra 10.13 which was released on the 25th of September in 2017 and was preceded by the macOS Catalina 10.15 which was released on the 7th of October in 2019. This macOS is known to be the last one developed by Apple to support 32-bit applications as macOS Catalina only supports 64-bit applications. The first release of the new OS — Mac OS X Server 1.0 — used a modified version of the Mac OS GUI, but all client versions starting with Mac OS X Developer Preview 3 used a new theme known as Aqua. Aqua was a substantial departure from the Mac OS 9 interface, which had evolved with little change from that of the original Macintosh operating. The best Mac OS version is the one that your Mac is eligible to upgrade to. In 2021 it is macOS Big Sur. However, for users that need to run 32-bit apps on Mac, the best macOS is Mojave. Also, older Macs would benefit if upgraded at least to macOS Sierra for which Apple still releases security patches. How to Tell Which macOS You Are Running. If your Mac is using an earlier version of any Mac operating system, you should install the latest Apple software updates, which can include important security updates and updates for the apps that are installed by macOS, such as Safari, Books, Messages, Mail, Music, Calendar, and Photos. Mac os sierra upgrade to mojave.